Computer support specialists held about 565,700 jobs in 2008. Although they worked in a wide range of industries, about 18 percent were employed in the computer systems design and related services industry. Substantial numbers of these workers were also employed in administrative and support services companies, financial institutions, insurance companies, government agencies, educational institutions, software publishers, telecommunications organizations and healthcare organizations.
Employers of computer support specialists range from startup companies to established industry leaders. With the continued development of the Internet, telephone, e-mail, and other communications, industries not typically associated with computers-such as construction-need computer support specialists. Small and large firms across all industries are either expanding or developing computer systems, creating an immediate need for computer support specialists.
The occupation of computer support specialists is projected to be the second fastest growing occupation over the decade. Employment is expected to increase much faster than average as technology becomes driven by rapid gains in computer and data processing services, which is projected to be the fastest growing industry in the U.S. economy.
Demand for computer support specialists also is expected to increase because of the rapid pace of improved technology. As computers and software become more complex, support specialists will be needed to provide technical assistance to customers and other users. Consulting opportunities will continue to grow as businesses increasingly need help managing, upgrading and customizing more complex computer systems. (Source: Bureau of Labor Statistics)
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