The Help Desk Support minor is designed to complement a wide range of majors. The minor includes a course focused on computer hardware, a basic course on application software, a local area network troubleshooting course, a course focusing on usability design, and a course on Help Desk methods and technologies.
An elective in Computer Technology provides flexibility to tailor the minor to each student's interests and career goals. For example, a student might choose a Computer Technology course that provides practical experience in web design, application programming or networking.
Type Legend: DD Diversity–Domestic; DG Diversity–Global; ELR Experiential Learning; KAD Kent Core Additional; KBS Kent Core Basic Sciences; KCM Kent Core Composition; KFA Kent Core Fine Arts: KHU Kent Core Humanities; KMC Kent Core Mathematics and Critical Reasoning; KSS Kent Core Social Sciences; WIC Writing Intensive
Please read the sections in the University Catalog on Kent Core, diversity, writing-intensive and the experiential learning requirements.
	
		
			| HELP DESK SUPPORT MINOR REQUIREMENTS (19 credits) | 
		
		
			| Type | 
			Course | 
			Title | 
			Credits | 
		
		
			|   | 
			COMT | 
			11009 | 
			Computer Assembly and Configuration | 
			4 | 
		
		
			|   | 
			  | 
			12000 | 
			Personal Productivity Software | 
			3 | 
		
		
			|   | 
			  | 
			21100 | 
			Local Area Network Troubleshooting | 
			3 | 
		
		
			|   | 
			  | 
			36308 | 
			Ergonomics in Computer Systems | 
			3 | 
		
		
			|   | 
			  | 
			36340 | 
			Help Desk Support | 
			3 | 
		
		
			|   | 
			  | 
			3/4XXXX | 
			Upper division COMT elective | 
			3 | 
		
		
			|   | 
			MINIMUM TOTAL | 
			19 | 
		
	
 
 
Minimum cumulative 2.000 GPA required for graduation.
 
									
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